Terms of Service (Coaching + Community + Digital Resources + AI Tools)
These Terms of Service (“Terms”) govern your access to and use of the websites, content, programs, and services offered by Parade Studio LLC (“Parade Studio,” “we,” “us,” or “our”). By accessing or using http://www.coacheswhoclose.com (the “Site”) and any related offerings, including coaching and consulting programs, digital products, templates, communities, events, and any software tools or AI-enabled features we provide (collectively, the “Service”), you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility and Agreement
By using the Service, you confirm you are at least 18 years old (or the age of majority where you live) and able to enter into a binding contract. If you use the Service for or on behalf of a company or organization, you confirm you have authority to bind that entity, and references to “you” include that entity.
2. Additional Policies
Your use of the Service is subject to these Terms, our Privacy Policy, and any additional rules, guidelines, or program terms we publish or provide (including any Program Agreement, purchase terms, or community rules). If there’s a conflict, these Terms apply unless another document clearly states it overrides these Terms for a specific situation.
3. Accounts and Access
Registration: Some features may require an account or login. You agree to provide accurate, current information and keep it updated.
Security: You are responsible for safeguarding your login credentials and for all activity that occurs under your account.
Access decisions: We may suspend, restrict, or terminate access if we believe there is a violation of these Terms, a security risk, suspected fraud, or unlawful activity.
4. Acceptable Use
You may use the Service only for lawful purposes and in compliance with these Terms. You agree not to:
- Violate any applicable law or regulation;
- Interfere with, disrupt, overload, or harm the Service, servers, or networks;
- Attempt to access non-public areas of the Service or bypass access controls;
- Reverse engineer, decompile, or disassemble any part of the Service except where permitted by law;
- Upload, transmit, or distribute malware, spam, or other harmful material;
- Misrepresent your identity, impersonate another person, or falsely claim affiliation.
5. User Content
Your content: You retain ownership of content you submit, post, upload, or otherwise provide through the Service (“User Content”).
License to operate the Service: You grant Parade Studio a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, and display your User Content solely as needed to provide, maintain, and improve the Service, including moderation and support.
Your responsibility: You represent you have the necessary rights to provide User Content and that it does not violate laws or third-party rights.
Moderation: We may remove, restrict, or disable User Content that we reasonably believe violates these Terms, our policies, or applicable law.
6. Purchases, Billing, and Subscriptions (If Applicable)
Pricing and changes: Pricing, features, and availability may change at any time. Taxes may apply.
Payment authorization: When you purchase paid products or services, you authorize us (and our payment processors) to charge your selected payment method for applicable fees, including recurring charges if you enroll in a subscription or payment plan.
Auto-renewal: Subscriptions renew automatically unless canceled before the end of the then-current term, unless otherwise disclosed at checkout.
Refunds: Except where a separate written Program Agreement states otherwise or where required by law, all payments are non-refundable.
7. Coaching and Educational Nature of the Service
The Service may include coaching, consulting, training, education, and guidance. You understand and agree that:
- We do not guarantee any specific results (including revenue, business outcomes, hiring outcomes, or performance outcomes).
- You are responsible for your decisions, actions, and results.
- The Service is not legal, medical, financial, or mental health advice. If you need professional advice, you should consult a qualified professional.
8. AI Tools and ChatGPT-Related Guidance
Some portions of the Service may include training, prompts, templates, examples, workflows, or tools related to artificial intelligence platforms (including ChatGPT) and may involve AI-enabled features. You acknowledge that:
- AI-generated outputs can be inaccurate, incomplete, or inappropriate and should be independently reviewed before use.
- You are solely responsible for how you use any outputs, prompts, or recommendations.
- You will not use the Service (or any AI guidance you receive) to violate any law, infringe rights, or create harmful or deceptive content.
9. Intellectual Property
Except for User Content, all materials and content provided through the Service—including course materials, prompts, templates, frameworks, videos, graphics, designs, trademarks, and branding—are owned by Parade Studio or its licensors and protected by intellectual property laws. You may not copy, reproduce, distribute, sell, publicly display, create derivative works from, or otherwise exploit our materials without our prior written permission, except as expressly allowed in writing.
10. Third-Party Services and Links
The Service may integrate with or link to third-party websites, tools, or services we do not control. We are not responsible for third-party content, policies, availability, privacy practices, or security. Your use of third-party services is at your own risk and subject to their terms.
11. Confidentiality and Program Materials
Non-public information you receive from us—including training materials, systems, methods, frameworks, processes, and templates—may be confidential or proprietary. You agree to keep such materials confidential and to use them only for your personal or internal business use as intended. You may not share, publish, reproduce, or distribute proprietary materials without our prior written consent.
12. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARADE STUDIO DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT OR RESULTS WILL BE ACCURATE OR RELIABLE.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARADE STUDIO (INCLUDING ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY TO THE EXTENT SUCH LIMITATION OR EXCLUSION IS NOT PERMITTED UNDER APPLICABLE LAW (INCLUDING, WHERE APPLICABLE, LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD).
IN ALL EVENTS, PARADE STUDIO’S TOTAL LIABILITY ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO PARADE STUDIO FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
14. Indemnification
You agree to defend, indemnify, and hold harmless Parade Studio and its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Service, (b) your User Content, or (c) your violation of these Terms or applicable law.
15. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or your use creates risk to us or others. Upon termination, your right to use the Service ends immediately. Provisions that by their nature should survive (including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive termination.
16. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17. Dispute Resolution
Informal resolution first: Before initiating arbitration or a court proceeding, you agree to try to resolve disputes informally by emailing [email protected] within thirty (30) days of the issue arising, with a brief description of the dispute and the relief you are seeking.
Arbitration: Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by JAMS under its applicable rules. Unless the parties agree to proceed remotely (video/phone), the arbitration will be conducted in Dallas County, Texas. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.
Opt-out: You may opt out of arbitration by providing written notice within thirty (30) days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you are opting out of arbitration.
Class action waiver: To the fullest extent permitted by law, you and Parade Studio agree that disputes will be brought only on an individual basis and not as a class, collective, private attorney general, or representative action.
Court venue if arbitration doesn’t apply: If arbitration is opted out, found unenforceable, or otherwise does not apply, any legal action must be brought exclusively in the state or federal courts located in Dallas County, Texas, and you consent to personal jurisdiction and venue there.
18. Changes to the Service or Terms
We may update the Service or these Terms from time to time. If we make material changes, we may provide notice by posting an updated version on the Site or by email. Continued use of the Service after changes take effect means you accept the updated Terms.
19. Export and Sanctions Compliance
You agree not to access or use the Service in violation of U.S. export control laws or sanctions regulations, including restrictions applicable to embargoed countries or prohibited parties.
20. Miscellaneous
Entire agreement: These Terms and any referenced policies are the entire agreement between you and Parade Studio regarding the Service.
Severability: If any provision is held invalid or unenforceable, the remaining provisions will remain in effect.
No waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
Notices: We may send notices to you by email, posting within the Service, or any other reasonable method.
