Privacy Policy
Effective Date:Â February 19, 2026
This Privacy Policy explains how Parade Studio LLC (“Parade Studio,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit http://www.coacheswhoclose.com or use any related pages, programs, communities, digital products, and services (collectively, the “Services”).
1) Information We Collect
We collect information in a few ways:
Information you provide to us
- Contact details (such as name, email address, and phone number if you provide it)
- Account and profile information (if you create an account or join a community)
- Purchase and transaction details (such as products purchased, subscription status, and payment confirmations)
- Messages and submissions (such as support requests, survey responses, comments, and community posts)
Payment information
Payments are processed through third-party payment providers (including Kajabi Payments, Stripe, and PayPal). We do not store your full payment card number. Your payment provider may collect and process payment information according to their own terms and privacy practices.
Information collected automatically
When you use the Services, certain information may be collected automatically, such as:
- Device and browser information
- IP address and approximate location (derived from IP)
- Pages viewed, links clicked, and actions taken
- Cookies and similar technologies (described below)
2) How We Use Your Information
We use personal information to:
- Provide, operate, and maintain the Services (including delivering programs, communities, and digital products)
- Process purchases, subscriptions, and access rights
- Send service messages (e.g., receipts, account notices, access updates)
- Send marketing emails and updates (you can opt out anytime)
- Provide customer support and respond to requests
- Improve the Services, content, and user experience
- Measure and improve advertising performance, including retargeting
- Detect, prevent, and address fraud, abuse, security incidents, and technical issues
- Comply with legal obligations and enforce our agreements
3) Cookies, Pixels, and Analytics
We and our partners may use cookies, pixels, tags, and similar technologies to operate the Services, understand usage, and measure marketing performance.
Google Analytics / Google tags
We use Google Analytics and related Google tags to understand how people use our site (for example, traffic sources, page views, and user interactions). Google may use cookies or similar identifiers for measurement.
Meta Pixel (Meta/Facebook)
We use the Meta Pixel to measure ad performance, build audiences (such as retargeting), and show more relevant ads on Meta platforms. This may involve cookies or similar tracking technologies.
4) Targeted Advertising / Retargeting Opt-Out
We do not sell your personal information.
We may share certain information (such as online identifiers and browsing events collected via cookies/pixels) with advertising partners like Meta and Google to measure performance and show you more relevant ads, including retargeting. Depending on where you live, you may have the right to opt out of processing of personal data for targeted advertising.
How to opt out
- Browser controls: You can block or delete cookies in your browser settings.
- Ad platform settings: You can adjust ad personalization settings with Meta and Google.
- Privacy request: Email [email protected] with the subject line “Targeted Advertising Opt-Out” and include the email you used with us. We will apply your opt-out to the extent required by applicable law.
5) How We Share Information
We share personal information only as needed to run our business, including with:
Service providers and processors
- Kajabi (website hosting, member accounts, community, email delivery, and related features)
- Payment processors such as Kajabi Payments, Stripe, and PayPal
- Analytics and advertising partners such as Google (Analytics/tags) and Meta (Pixel) for measurement and targeted advertising/retargeting, subject to your choices and opt-out rights where applicable
These providers process information to help us provide the Services and may process some information under their own terms.
Legal and safety reasons
We may disclose information if required to comply with law, court order, legal process, or governmental request, or to protect rights, safety, and security (including preventing fraud and abuse).
Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
6) Email and Communications
If you join our email list, you may receive marketing and educational emails. You can unsubscribe at any time using the link in the email. We may still send non-marketing messages related to your account, purchases, or access.
7) Data Retention
We keep personal information for as long as reasonably necessary to:
- provide the Services,
- maintain business records,
- comply with legal obligations,
- resolve disputes, and
- enforce our agreements.
When information is no longer needed, we take reasonable steps to delete it or de-identify it.
8) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Children’s Privacy
The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can take appropriate steps.
10) Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information (such as access, correction, deletion, or opting out of certain processing). To make a request, email us at [email protected] with the subject line “Privacy Request.” We may ask you to verify your identity before completing a request.
11) International Visitors
If you access the Services from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the “Effective Date” above. Your continued use of the Services after changes become effective means you accept the updated Policy.
13) Contact
Parade Studio LLC
Email: [email protected]
